Our commitment
Gen DubAI is designed for families with children aged 8 to 15. It was built to help families in the UAE talk about artificial intelligence. You trust us with your time and attention. We are committed to protecting your privacy, collecting as little information as possible, and being clear about what the platform does and does not collect.
This Privacy Policy explains how information is handled when you use Gen DubAI. When we refer to Gen DubAI, we, us or our, we mean [operating entity, for example, Dubai Future Foundation / Dubai Centre for Artificial Intelligence], [legal description and address to be inserted].
When we refer to you or your, we mean anyone who uses the platform. Personal Information means information that identifies, or could reasonably identify, a person, either directly or indirectly.
Who the platform is for
Gen DubAI is designed for parents and caregivers of children aged 8 to 15. The platform is not designed for children to use on their own. We do not ask children to create accounts, submit information, upload content, or contact us directly.
We also ask parents and caregivers not to submit a child's name, school, photograph, voice, schoolwork, health information, location, or other identifying details when using the platform.
If we receive child-related Personal Information accidentally, we will handle it in line with this Policy and delete or anonymise it where appropriate.
Data we do not ask for
Gen DubAI does not ask for:
- children's names;
- photographs, videos, or voice recordings of children;
- school names or schoolwork;
- precise location;
- health, behavioural or family-sensitive information;
- payment information;
- account passwords;
- government ID details.
We do not sell Personal Information. We do not use Personal Information for advertising. We do not allow third-party advertising on the platform.
Information we collect and why
Gen DubAI is designed to work with as little data as possible. There is no account, no login, and no payment.
Browsing
You can read moments, tools, activities, and resources without identifying yourself. We do not build a personal profile of you.
Age-band selection
Some content may ask you to choose an age band, such as 8 to 11 or 12 to 15, so that the platform can show more relevant guidance. This is used only to tailor the content you see. It is not used to identify you or your child.
On-device storage
Some features may remember your progress on your own device using your browser's local storage. For example, this may include:
- a checklist you have completed;
- a temporary marker that remembers you have passed the welcome screen;
- a preference that helps the site show relevant content.
This information stays in your browser. It is not transmitted to us. It is removed when you clear your browsing data.
Email sign-up
If you choose to join our mailing list, we collect your email address so we can send you occasional updates about Gen DubAI. We use your email address only for this purpose. You can unsubscribe or ask us to delete your email address at any time.
Feedback
Some pages may invite you to tell us whether the content helped and to add a short written comment. Feedback is optional. We use feedback to understand what is working, improve the platform, and identify common family needs in an aggregated way.
Please do not include your name, your child's name, school, contact details, photographs, health information, or other personal details in your feedback. If you include Personal Information by mistake, we will handle it in line with this Policy and delete or anonymise it where appropriate.
Messages you send us
If you email us or contact us through a contact form, we receive your contact details and your message. We use this information only to respond to you, manage your request, and improve the platform where appropriate.
How we use information
We use the limited information we collect to:
- provide and operate the platform;
- show relevant content;
- respond to messages or requests;
- send updates where you have signed up to receive them;
- understand what content is useful;
- improve the platform;
- keep the platform secure;
- comply with applicable legal, regulatory, and government requirements.
We process Personal Information only where we have a valid reason to do so, such as your consent, responding to your request, operating and securing the platform, complying with applicable requirements, or carrying out public-interest or educational-awareness activities where applicable.
Sharing
The platform's share buttons may open WhatsApp or your device's share options with a ready-written message and a link. You decide whether to send the message and to whom. We do not post anything on your behalf. We do not see who you share with. We do not receive the content of your WhatsApp messages.
Once you are in WhatsApp or another third-party app, that app's own privacy policy applies. Copy buttons simply copy text to your device's clipboard.
Cookies, fonts, analytics, and tracking
Gen DubAI is designed to avoid unnecessary tracking. The platform's fonts are embedded directly in the pages. We do not call an external font service, such as a font CDN, to display fonts.
We do not use advertising cookies, behavioural advertising, or cross-site tracking. If this changes, we will update this Policy and obtain consent where required.
Hosting and technical information
Our Services are hosted by [hosting provider]. Like most web hosts, the hosting provider may automatically process limited technical information in server logs. This may include:
- IP address;
- browser type;
- device type;
- pages requested;
- date and time of access;
- error logs;
- security logs.
This information is used to deliver the platform, maintain security, troubleshoot errors, and protect against misuse. Server logs are retained for [retention period] unless needed for security, investigation, or legal reasons.
Third-party service providers
We may use trusted service providers to help operate the platform, such as hosting, email mailing-list management, form handling, or technical support providers. These providers may process limited information only as needed to provide their services to us. They are not allowed to use Personal Information for their own advertising or unrelated purposes.
Links to other websites
Some pages link to other websites, such as government resources, AI tools, school resources, or external guidance. We do not control those websites and are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing information with them.
International processing
Some service providers may process or store information outside the UAE. Where this applies, we take reasonable steps to ensure that information is handled securely and in line with applicable requirements.
Retention and deletion
We keep Personal Information only for as long as needed for the purpose it was collected. As a working approach:
- mailing-list email addresses are kept until you unsubscribe or ask us to delete them;
- contact messages are kept for [retention period], unless a longer period is required for legal, operational, or governance reasons;
- written feedback is kept for [retention period], then deleted or anonymised;
- server logs are kept for [retention period], unless needed for security, investigation, or legal reasons;
- information stored on your device remains there until you clear your browsing data.
Where possible, we use aggregated or anonymised information to improve the platform and report on learning.
Security
We collect very little information. That is one of our main privacy protections. The limited information we receive is handled using reasonable technical and organisational measures designed to protect it from unauthorised access, loss, misuse, or disclosure.
No online service can be guaranteed completely secure, so please avoid sharing sensitive or identifying information through the platform.
Children's digital safety
Gen DubAI is designed as a parent and caregiver awareness platform. We have designed the Services with the objectives of the UAE Child Digital Safety Law in mind, including caregiver awareness, children's privacy, responsible digital use, and protection from harmful content.
The Services do not ask children to create accounts, do not target children with advertising, and do not knowingly collect children's Personal Information. If you believe a child has submitted Personal Information through the platform, please contact us so we can review and delete it where appropriate.
Your privacy rights
Subject to applicable UAE and Dubai Government data protection requirements, and to the extent these rights apply, you may ask us to:
- access Personal Information we hold about you;
- correct inaccurate Personal Information;
- delete Personal Information;
- restrict or stop certain processing;
- withdraw consent where processing is based on consent;
- raise a privacy concern.
You may also have the right to complain to the competent authority. If the platform is operated by a government entity, some rights and procedures may be handled under the applicable government data governance and information security framework. To make a request, contact us using the details below.
Changes to this Policy
We may update this Policy to reflect changes in our practices, technology, service providers, or applicable requirements. When we update it, we will revise the effective date above. For significant changes, we will make the update clear before it takes effect where appropriate.
Contact
For privacy questions, requests, or concerns, contact [email protected].
